Privacy Policy

This Privacy Policy explains how Locksmith Pro NC collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at www.locksmithpro.me.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you:

We may collect personal information directly from you, for example:

• Through a web form
• During an online or in-person registration
• While setting up an account with us
• When you contact us for customer support

Personal information we collect directly from you may include your first and last name, address, email address, and phone number.

Information collected from your device:

Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including:

• Your IP address
• Browser and operating system information
• Geographic location
• Referring website address
• Other information about how you interact with the website

EMAIL AND TEXT MESSAGE COMMUNICATIONS

SMS TERMS & CONDITIONS

SMS Consent Communication:

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Locksmith Pro NC, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment with Locksmith Pro NC on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or account status.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Locksmith Pro NC in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [email protected].

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

YOUR PRIVACY RIGHTS

You may have the right to request access to the personal information we hold about you or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at [email protected].

DATA SECURITY MEASURES

We prioritize customer data security by implementing advanced encryption methods, conducting regular security audits, and adhering to strict compliance standards.